Effective date: 19 September 2026

Website use

Use this website lawfully and do not interfere with its operation, security, content, or other users.

Products and availability

Product images and descriptions are provided to help customers make informed choices. Natural materials and screen displays may produce reasonable variations. Availability, specifications, and prices may change before an order is accepted.

Orders

An order is a request to purchase. HAI may contact you to confirm availability, delivery, installation, price, or order details before acceptance. Obvious errors may be corrected.

Payment and delivery

Available payment and delivery methods are presented during checkout. Customers are responsible for providing complete and accurate order and delivery details.

Safe use

Products must be assembled, installed, maintained, and used according to their intended purpose and supplied guidance. Stop use if equipment is damaged, loose, unstable, or installed incorrectly.

Returns and warranty

The Shipping & Returns and Warranty pages form part of these terms.

Liability

Nothing in these terms excludes rights or responsibilities that cannot legally be excluded. To the extent permitted, HAI is not responsible for loss caused by misuse, unauthorized modification, unsuitable installation, or failure to follow safety guidance.

Contact

Questions may be sent to hello@movewithhai.com.